How can I deactivate My Hex-Rays account?

If you want to deactivate your account, you can do that directly in the My Hex-Rays customer portal (My Account).

Log into the portal, then click your profile name in the top-right corner and select Account settings.

On the Account Details page, scroll down to the bottom and click Deactivate account 

If you do not have any active subscriptions and want to delete your account permanently, send us a request at sales@hex-rays.com.