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knowledge base
My Hex-Rays account
Payments and purchasing
KYC
Renewals
Upgrades and downgrades
Discounts
Licenses and subscriptions
Migration to subscription plans
License management
Plans, Products & Features
IDA Pro
IDA Home
IDA Free
Add-ons
IDA Classroom
Licenses limitations
Online/Offline work
My Hex-Rays account
KYC
Support and help
Miscellaneous
My Hex-Rays account
Everything about your account management
How can I access My Hex-Rays account?
What is My Hex-Rays account and what can I find there?
How do I delete my Hex-Rays account?
How can I change the email address associated with My Hex-Rays account?
What should I do if I can't find my licenses in My Hex-Rays account?
Is it mandatory to have My Hex-Rays account to use Hex-Rays products?
How do I update my profile information?
How can I delete My Hex-Rays account?
What are the different license statuses and their meanings?
How do I access my downloads in the customer portal?
What products are available for download in My Hex-Rays account?
How do I download specific versions of IDA Pro or IDA Home?
KYC
How long will my KYC check take?