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      Back to home
      1. knowledge base
      2. Support and help
      • Payments and purchasing
        • KYC
        • Renewals
        • Upgrades and downgrades
        • Discounts
      • Licenses and subscriptions
        • Migration to subscription plans
        • License management
      • Plans, Products & Features
        • IDA Pro
        • IDA Home
        • IDA Free
        • Add-ons
        • IDA Classroom
        • Licenses limitations
        • Online/Offline work
      • My Hex-Rays account
      • Support and help
      • Miscellaneous

      Support and help

      Everything related to accessing product help, submitting support requests, and exploring the available contact channels for assistance.
      • Who can I contact if I have issues accessing My Hex-Rays customer portal?
      • How do I submit a support request?
      • Where can I find resources and documentation for using my licenses?
      • Who do I contact if I encounter technical issues with my licenses?
      • Where can I access support and documentation for my add-ons?
      • How do I access product documentation and installation guides for my downloads?
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