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knowledge base
Support and help
Payments and purchasing
Renewals
Upgrades and downgrades
Discounts
Licenses and subscriptions
Migration to subscription plans
License management
Plans, Products & Features
IDA Pro
IDA Home
IDA Free
Add-ons
IDA Classroom
Licenses limitations
Online/Offline work
My Hex-Rays account
KYC
Support and help
Miscellaneous
Support and help
Everything related to accessing product help, submitting support requests, and exploring the available contact channels for assistance.
Who can I contact if I have issues accessing My Hex-Rays customer portal?
How do I submit a support request?
Where can I find resources and documentation for using my licenses?
Who do I contact if I encounter technical issues with my licenses?
Where can I access support and documentation for my add-ons?
How do I access product documentation and installation guides for my downloads?