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How do I update my profile information?

You can update your profile information or payment methods in the Account settings tab directly in the My Hex-Rays customer portal (My Account).

Log into the portal, then click the tile displaying your profile email and select Account settings.

account-settings

  • Update profile info: In the Account Details tab, insert the updated personal or company info.
  • Update payment methods: Navigate to the Payment Methods tab and click Add payment method to fill in your default card details or update the existing one.